WORLD

Name some of the interconnect exchanges

Those licensed so far are:

-Integrated Wireless Technologies Nig. Limited

-Exchange Telecom Limited

-Telexchange Services Limited

-Medallion Communications Limited

-Interconnect Clearing House Limited

-NiconnxCommunications Limited

-Solid Interconnectivity Services Limited

In what ways are telephone networks connected in Nigeria

Two ways:

-Networks are connected directly to themselves

-Networks are connected to interconnect exchanges.

How in general terms can Customer relations be improved?

Customer Relations

-It is best if provider and consumer speak the same language

-Service Provider must know the service very well and must educate consumer

-Help desk without proper education and deep information may be useless to the business if it is not solving consumers problems

-The attitude of all in the business should be to ‘serve’ the customer not to ‘help’ him

How is the Decree 75 of 1992 different from The National Communications Act of 2003?

National Communications Act 2003

Made Significant improvement on Decree 75 of 1992

-More power/more independence to NCC

-Tenure of Commissioners more secured

-Creates the National Frequency Management Council, NFMC.

-Provides for Universal Provision Fund

In what classes do licensees provide services in Nigeria?

Operating Licenses

-Fixed Wireline Telephony

-Fixed wireless Telephony

-Long Distance Communication Carrier Services

-Mobile Telephony

-Internet Services

-Value Added Services

-Content Provision

-Equipment Vendoring

-Technology provision

Key indices of recent telecom evolution in Nigeria

-Auction of Mobile frequencies 2001

-Huge yield of $1.055billion from Frequency Auction in 2001 and 2003

-Influx of investment

-Exclusivity for 5 years for GSM providers

-Duty tax reduction to 5% for telecommunication equipment

-Pioneer Status for the earliest providers

-Liberal regulation on the part of NCC

-NCC’s Pro-consumer/Fair to all/Level field playing regime of regulation

-Establishment of the Telecom Consumers Parliament

-Licensing regime is technology neutral

-Unified Licensing

Why are some licenses auctioned and others not?

Auctioning

-In Auction situations, sometimes the

resources to realize the licenses, frequency

for example, are scarce, so the available ones

are given to the highest bidders.

-It is also easy to implement as the technical

superiority of bidders do not count as in the

cases where it is their ability to perform that is

crucial. In many cases of auctioning, bidders

are already known to have performed in other

markets.

-Sometimes, an administration may choose to

auction in order to source capital for

developing other area of the industry or of the

entire economy

Highlight the key indices

of Evolution of Current Telecom

Landscape in Nigeria